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Privacy Policy

Your privacy is important to us at Curtis Pitts Deer Services. Our  policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.

1. Your Data 

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

2. Device data

We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

2.1 Personal information

We may ask for personal information, such as your:

  • Name
  • Email
  • Date of birth
  • Phone/mobile number
  • Home/Mailing address
  • Payment information

By you placing an order with us we reserve the right to hold the following data.

We will occasionally send communications to your registered information regarding products we believe you might be interested in.

3. REFUNDS POLICY

RETURNS & REFUNDS : We are committed to offering you our very best service and the best produce and we guarantee the quality of all goods and produce you order from us. You must inspect the goods immediately upon delivery and in the event that you are not happy please inform us via the ‘Contact us’ page or email within 24hours of receiving your order. We are unable to accept the return of any produce delivered to you. However, if the goods ordered by you do not meet your reasonable satisfaction, we will endeavour to put things right.

4. SHIPPING POLICY

Thank you for visiting and shopping at Curtis Pitts Deer Services. 

4.1 Following are the terms and conditions that constitute our Shipping Policy. We always aim to deliver your order within the delivery slot stated by us at the time you place your order. We dispatch orders every Tuesday and Thursday, for delivery within 24hours of dispatch time.Orders are not shipped or delivered on weekends or holidays.

4.2 If we are experiencing a high volume of orders, shipments may be delayed.If no one is available at the primary delivery address (nominated by you at the time you place your order) to take delivery of the order, we will leave your order in a safe place at your instruction at the address nominated. However, this is down to the courier provider used. 

4.3 Events occurring outside our control, such as extreme weather conditions, may occasionally mean we are unable to deliver your goods at the time agreed. In these circumstances, we will contact you as soon as possible to rearrange the delivery time. In such an event, our liability to you shall be limited to the price of the goods ordered and the cost of delivery.

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At Curtis Pitts Deer Services, our wild venison is a natural result of our conservation management to increase biodiversity and maintain the quality and structure of our deer populations. Our mission is always to produce the finest quality, traceable and sustainable wild venison and game that you can eat with complete confidence, knowing we stand behind every step in our process.

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